1. Introduction
These Terms and Conditions govern the supply of products and services by The Blinds Company (“we”, “us”, “our”) to you (“the customer”). By placing an order, you agree to be bound by these terms.
2. Products and Services
All products are made to measure and bespoke unless otherwise stated. We supply blinds, shutters and related window treatment solutions for both residential and commercial applications.
3. Quotations
All quotations are provided based on the information supplied at the time. Quotes are valid for 30 days unless otherwise stated. Prices may be subject to change if specifications are altered.
4. Orders
An order is confirmed once we receive written approval and/or payment as agreed. It is the customer’s responsibility to ensure all details (measurements, specifications, fabric choices and controls) are correct at the time of ordering.
5. Customer-Supplied Materials
Where customers provide their own fabrics or materials, we cannot guarantee performance or suitability. We may offer testing, but responsibility for final approval rests with the customer.
6. Measurements
Customers may provide their own measurements or request a site survey. We are not responsible for errors in customer-supplied measurements. Any discrepancies may result in additional charges.
7. Production and Lead Times
All products are manufactured to order. Lead times are estimates and may vary depending on project complexity, materials and workload. We are not liable for delays outside our control.
8. Installation
Where installation services are provided, access must be safe and suitable. Any additional work required due to site conditions may incur extra charges.
9. Payment Terms
Payment terms will be agreed at the time of order. In most cases, a deposit is required before production begins, with the balance due prior to delivery or installation.
10. Delivery
Delivery arrangements will be confirmed at the time of order. We are not responsible for delays caused by third-party couriers or unforeseen circumstances.
11. Cancellations and Returns
As all products are bespoke and made to measure, orders cannot be cancelled or returned once production has commenced, unless agreed in writing.
12. Defects and Warranty
We take pride in our workmanship and use quality components. If a defect arises due to manufacturing, please notify us promptly. Warranty details will be provided where applicable.
13. Liability
Our liability is limited to the value of the goods supplied. We are not liable for indirect, incidental, or consequential losses.
14. Maintenance and Care
Customers are responsible for the proper care and maintenance of products. Guidance can be provided upon request.
15. Intellectual Property
All designs, drawings and specifications remain the property of The Blinds Company unless otherwise agreed.
16. Privacy
We handle personal information in accordance with our Privacy Policy and applicable data protection laws.
17. Force Majeure
We are not liable for failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, supply chain disruptions, or labour shortages.
18. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
19. Contact Information
For any questions regarding these terms, please contact us:
The Blinds Company
Aylesbury, Buckinghamshire
Tel: 0207 627 0909
Email: enquiries@theblindscompany.co.uk
These Terms and Conditions may be updated from time to time without prior notice.
